This page summarises how the A to B Travel Group approaches safety, passenger care and regulatory compliance across A to B Travel, Tates Coaches and PMCH. For contractual or tender documentation, contact us to request the right policies for your organisation.
We operate with professional PCV-licensed drivers and rigorous vetting aligned with the expectations of schools, local authorities and corporate clients. DBS checks are renewed every six months for relevant roles. We invest in training so staff can support a wide range of passengers safely and confidently.
Drivers receive PATS (Passenger Assistance Training Scheme) and MiDAS (Minibus Driver Awareness Scheme) training where appropriate for the work they carry out. Our accessible coach hire explains wheelchair lift vehicles on the Tates fleet and options on PMCH Sprinters. Wheelchair-accessible coaches are offered at no extra charge where we have stated this for Tates services—confirm at booking for your specific journey.
We take a safeguarding-first approach on education and home-to-school work, consistent with the messaging on our school contracts page. Contracting bodies receive the assurances and documentation they need for tender and audit. If you have a specific safeguarding policy you need us to align with, raise it when you request a quote.
We operate a modern fleet with Euro 6 vehicles where stated across the site, supporting access to low-emission zones and alignment with many local authority requirements. Average fleet age and vehicle features for each category are described on our Tates fleet and PMCH fleet pages.
The group operates under UK operator licensing rules applicable to our services. We maintain policies including anti-bribery, social value and environmental commitments referenced on the homepage and in client packs. Dementia Friends training is part of our wider staff development where relevant. Registered entities: A to B Travel Ltd (08678357), Tates Coaches Ltd (04936476), PMCH Ltd (12812549).